Clicked Ads Not Reflecting
To assist you better, we kindly ask for more information and clarification. Please review the questions and details below to help us investigate the issue:
Are Ads Not Showing at All?
You mentioned you clicked several ads, but earnings aren’t updating. Just to clarify:
• Are you unable to find any ads to click and earn?
• Or are you seeing ads, clicking them, but not receiving credit?
Please also let us know:
• What type of ads are you clicking? (Surf Ads, Banner Ads, Tube Ads, Mini Ads, PIX Ads, etc.)
• Are you seeing a message like “No ads available” or experiencing any error?
Please note: Ad availability may vary depending on your membership level or activity, and sometimes ads are temporarily paused for audits.
Can You Provide a Screenshot?
To help us better understand your experience, we kindly ask for a screenshot:
• Of your dashboard or ads page
• Of any error messages or missing ad sections
This will help us verify whether it's a display, account, or technical issue.
Browser and Device Information
We also need to know the following:
• What browser are you using? (e.g., Chrome, Firefox, Edge, Safari)
• Have you tried using a different browser or device?
• Is this issue occurring on mobile, desktop, or both?
Login Status and Account Info
Please confirm:
• Are you fully logged in when clicking ads?
• Ads may not track properly if you’re not logged in or if the session has expired.
Additional Questions
• Are you using any ad blockers or browser extensions?
• Have you recently cleared your cookies and cache?
Please Reply with:
• Browser name and version
• Screenshot(s) of the members page or ads section
• Whether issue happens across all devices or one
• Ad type(s) you clicked
• Approximate date/time the clicks were made
Once we receive the above details, we’ll investigate and respond as soon as possible.